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To be globally recognized corporation in providing unique world class solutions... » more
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TouchPoint Solutions is a CTI/CRM solutions provider and systems integrator, specializing
in implementing end-to-end contact center solutions and has successfully completed
over 90 contact center implementations for fortune 2000 companies. With locations
in New Jersey (US), Dallas (US), Chennai (India), it is well equipped to serve worldwide
customers. The strength of the company is the technical capability of the entire
team to take up challenging projects and deliver them on time and on budget... » more
CSG Systems
TouchPoint Solutions provides effective services on Genesys Implementation, Genesys
Products support, NMS ISDN Bug Fixing and Help Desk services for all protocol stacks
of NMS Communications. TouchPoint... » more
Voice Self Service
Implemented services ranging from extracting data from legacy system/CRM (Back
office Systems/Front office systems) for creating calling list to produce daily
collection/conversion rate reports... » more